From Tuesday 25 March, youll notice some changes when you log in to the UC Services Portal the place you go to get stuff sorted, whether it's logging an IT issue, checking system status, or finding helpful how-tos.
Whats new?
Weve made a bunch of improvements based on feedback from students and staff. Heres what youll see:
Simpler navigation A new mega menu, updated buttons and layout make it easier to find your way around.
Fresher look and feel The portal now matches other UC platforms more closely, with new fonts, icons, and colours.
Clearer visual cues Better design to help you spot key info faster, including:
Recommended for you See popular articles and requests
Popular topics Instantly access the most viewed help topics
Quick links Straight to the Software Catalogue, Report an IT Fault, and System Status
Smarter search Improved AI search helps you get better results, faster.
What do I need to do?
Not much! When you next log in, youll see a welcome banner and have the option to take a quick guided tour. Your saved bookmarks/favourites will still be there, and most things should still feel familiar when submitting a request or searching for answers.
Got questions or feedback? Get in touch via the Portal feedback button located in the bottom left corner of the UC Portal home page.
